Shipping policy

FONDUSSIMO PRODUCTS CAN BE DELIVERED ANYWHERE IN NORTH AMERICA

Our home delivery service allows you to receive our products in the comfort of your own home. It’s safe and convenient.

What are the delivery times?

From the moment the order is shipped, your product is normally delivered within the following timeframes:

3 TO 5 BUSINESS DAYS, QUEBEC*
5 TO 10 BUSINESS DAYS, CANADA AND UNITED STATES*

The carrier will leave a notice at your door if you are absent at the time of delivery.

In the United States, the carriers generally leave deliveries on customers’ doorsteps if the postal workers deem it safe to do so. If not, a delivery notice will be hung on the door with instructions on how to pick up the package.

*Please note that during promotion periods, your order may take longer than expected to be delivered. Fondussimo is not responsible for any delivery delays resulting from poor weather conditions, high volume with the postal service during the holidays, or any other case of force majeure.

Are you an international customer?

Do you want to purchase a Fondussimo set, but reside outside the delivery area currently covered? Please note that our company is growing rapidly and that we plan to add new delivery areas within the coming year.

Payment

Transactions on Fondussimo.com are secure and can be paid by credit card or prepaid credit card. If you have trouble completing your transaction, please contact us at 1 855 999-0620 from Monday to Friday between 9 am and 5 pm, or by email at contact@fondussimo.com