Become a
Fondussimo member

Do you own a Fondussimo product and have a code to become a member? Wait no longer: it’s useful and it’s free!

Your membership gives you access to the following advantages, unavailable in store:

  • A 2-year extended warranty (for a total of 3 years as of the purchase date)
  • Scoops, privileges and exclusive offers reserved for our members

Do you have any questions, comments or suggestions?

At Fondussimo, client respect and a relationship of trust are a priority. We wish to ensure that you are fully satisfied with your purchase at all times. Our promise to you is to give you absolute peace of mind!

If you experience a problem with your product, communicate with us directly without going through the retailer: we specialize in our own products, and only we have the right replacement parts and offer the best after-sales service there is.

Call us at 1 855 999-0620, from Monday to Friday between 9:00am and 5:00pm or write to us at

We can:

  • Quickly respond to your request (in less than 24 hours on workdays)
  • Mail a replacement part to your address
  • Prevent you from making a return trip to the store

Have you already tried our products? We invite you to give us your fair and honest opinion online. We look forward to hearing from you!

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