Your membership gives you access to the following advantages, unavailable in store:
- A 2-year extended warranty (for a total of 3 years as of the purchase date)
- Scoops, privileges and exclusive offers reserved for our members
Do you have any questions, comments or suggestions?
At Fondussimo, client respect and a relationship of trust are a priority. We wish to ensure that you are fully satisfied with your purchase at all times. Our promise to you is to give you absolute peace of mind!
If you experience a problem with your product, communicate with us directly without going through the retailer: we specialize in our own products, and only we have the right replacement parts and offer the best after-sales service there is.
- Quickly respond to your request (in less than 24 hours on workdays)
- Mail a replacement part to your address
- Prevent you from making a return trip to the store